Terms And Conditions

We believe in alchemy

Terms and Conditions

Thank you for visiting woodsandbyrne.ie. We really appreciate your support and custom. This document outlines the terms and conditions on which you may use our website.

In using our website, you are acknowledging that you have read, understand and agree with our terms and conditions. If you do not wish to be bound by our terms and conditions, you should not use our site.

You may save a copy of our terms and conditions for your reference. However, on occasion, we may need to change our terms and conditions, so, we ask that you please check back and review this document from time to time.

Who we are
We are Forest Fire Ltd, T/A Woods & Byrne, a company incorporated under the laws of Ireland under company number 557405 with registered offices at 133 Castle Avenue, Clontarf, Dublin D03 YX43, Ireland. Our registered VAT number is IE3333432RH.

Our contact details
You can contact us directly through our website or by emailing us at hello@woodsandbyrne.ie. Should you wish to speak to a member of our team, you may telephone us at +353 1 8532552 between the hours of 9am and 5pm, Monday to Friday. However, as we are a small team, we may not be able to immediately respond to your telephone query. Please leave a message and we will endeavour to get back to you as soon as we are available.

Registration
To register for an account at Woods & Byrne, you must be 18 years or older. You will need to provide an up-to-date email address, one that you have regular access to should we need to contact you in relation to your registration. You must not impersonate another person or allow any other person have access to your account. Your sign-in and password must be kept safe by you.

Your privacy and personal data
Any personal data that you provide to us will be dealt with in accordance with our Privacy Policy. Our Privacy Policy will explain what personal data we collect from you, how and why we collect, store, use and share such information and your rights in relation to your personal data. Our Privacy Policy is available at woodsandbyrne.ie/privacy

Products and services
Unauthorised resale of Woods & Byrne products is prohibited. We reserve the right to cancel or reduce the quantity of any order, that we believe may infringe on our terms and conditions.

Our products displayed for sale on our website are accompanied by their main characteristics. While we endeavour to provide the most accurate descriptions of our products on our site, we cannot guarantee that these descriptions, colours and information are complete or error free.

Classification, Labelling and Packaging (CLP) information is available on our website under the technical information tab at each product it applies to. What is CLP? CLP is the Classification, Labelling and Packaging Regulation (EC) No. 1272/2008 which came into effect on 1st June 2015. It is an EU law that applies to ‘mixtures’ made or sold within the EU and has made major changes to the way chemicals are classified and labelled in the EU. The regulation stipulates that all new products with hazardous substances must be labelled accordingly. CLP applies to scented candles, wax melts, reed diffusers and home fragrance products whether scented with synthetic fragrance oils or natural essential oils. As both synthetic fragrance oils and natural essential oils are considered to be chemicals, they are subject to CLP.

After-sales service is available if you have any support queries.

Purchase of products
You can purchase products from our website by logging on to your user account or continuing as a guest. Please read and check your order carefully before submitting it. Payments may be made through Paypal and Stripe. Once you have placed your order, we will acknowledge it by email and provide you with an order number. This acknowledgement does not, however, mean that your order has been accepted.

If we are unable to accept your order, we will inform you by email and will not charge you for the product. This might be because the product is out of stock or we have identified an error in the price or description of the product. Very occasionally we may need to refuse or cancel an order and/or close or freeze a User Account even if we have previously confirmed an order. This may happen if we identify something unusual on an order or a User Account. If this happens to you and you think we have made a mistake please get in touch with us.

If your order is accepted you will receive a confirmation email from us.

Price of products
All prices quoted at Woods & Byrne are in euro (€) and are inclusive of VAT. We reserve the right to alter the prices of our products at any time. Postage and packaging is charged in addition to any products, the costs of which are clearly stated on our website.

Security: We and/or our payment provider will use reasonable endeavours to ensure that the information you give us when paying for your order is secure by using an encrypted secure payment mechanism.

Promotional codes: Sometimes we may give you a promotional code that you can use to reduce the price of particular products we are selling. Promotional codes may be used on one transaction only and do not apply to sale items. These promotional codes may have additional terms and conditions that will apply, but these will be clearly highlighted when issued to you.

Returns and Exchanges
See our separate policy at woodsandbyrne.ie/returns

Shipping and Delivery
See our separate policy at woodsandbyrne.ie/shipping

Intellectual Property Rights
All information, content and the style of Woodsandbyrne.ie including but not limited to Trademarks, logos, text, graphics, images, video and music clips are the property of Forest Fire Ltd T/A Woods & Byrne and is protected by the European Union Intellectual Property Office and internationals laws, including laws governing copyrights and trademarks.

Competitions
By entering our competitions, you are accepting the rules as outlined below. These rules apply to any competitions held by Woods & Byrne.
The promoter of our competitions is Woods & Byrne unless otherwise stated. Participation in Woods & Byrne competitions denotes acceptance of these Terms & Conditions (as may be amended at any time). Any person found to be in disregard of these Terms & Conditions will be disqualified automatically.
Competition entrants must be over 18 years of age.
Eligible entrants must follow all the competition question requests and provide the correct answer to the competition question to be included for selection.
All competition entries must be received before the official end of the competition which will be clearly posted at the start of each competition.
Use of a false name or address will disqualify a competition entrant from winning or receiving a prize.
In the event of fraud, abuse and/or an error affecting the proper operation of a competition, Woods & Byrne reserves the right to terminate a competition, amend these Terms & Conditions, or disqualify any entrant.
In the event of any dispute regarding the rules, conduct or the results of a competition, the decision of Woods & Byrne will be final and no correspondence shall be entered into.
The prize/s is/are as stated in the competition post when it is launched. It is/ they are non-transferable and there is no cash substitute.
Acceptance of the prize by the winner constitutes permission for Woods & Byrne to publish their name, and use any photographs or videos of the winner taken on the receipt of the prize for the purposes of content creation, advertising and publicity from time to time in such media as Woods & Byrne may choose without additional compensation.
Entrant’s data will be collected, stored and processed for the purposes of administering and assessing the promotion and shall be deleted after the competition has closed and the winner has been announced.
Woods & Byrne reserves the right to cancel, terminate, modify or suspend a competition and/ or vary competition rules at any time without prior notice.
Woods & Byrne competitions are governed by Irish law and are subject to the exclusive jurisdiction of the Irish courts.

Discount Codes
Discount codes are valid for a limited time only.  Woods & Byrne reserves the right to modify or cancel discount codes at any time.
Discount codes are only valid until the specified expiration date.  After the expiration date, items remaining in the cart will no longer qualify for a discount offer.
Only one discount code can be used per order.
Discount codes have no cash redemption value.
The discount code is applied at check out.
Discount codes may not be combined with other promotional codes.
Promotions are limited to one discount code per customer.
If you return any item purchased with a discount code, the value of the discount code will be subtracted from the return credit.
Applicable shipping charges apply to all products.
The discount code offer only applies while stocks last.

 

Woods & Byrne Terms and Conditions last reviewed on 21st June 2021.